Legal notice
fino run GmbH
Universitätsplatz 12
D-34127 Kassel
Represented by
Aleksandar Jeremic
Dr. Christian Reichmayr
Contact
Email: hello@fino.digital
Telephone: +49 (0) 561 82790 40
Sales tax ID:
Sales tax identification number (VAT ID number) in accordance with §27a Umsatzsteuergesetz (UStG): DE316067028
Register entry
Entry in the commercial register
Register court: Kassel
Register number: HRB 17459
Responsible supervisory authority for the provision of payment initiation and account information services in accordance with the Payment Services Supervision Act:
Federal Financial Supervisory Authority (BaFin),
Graurheindorfer Straße 108
53117 Bonn
and
Marie-Curie-Str. 24-28,
60439 Frankfurt am Main
BaFin ID: 150228
Disclaimer
Disclaimer of liability
Liability for content and links
As the operator of our websites or our digital applications, we are responsible for our own content in accordance with the general statutory provisions.
We also make “third-party content” available for use through links. We are responsible for our own content. Links to external providers may change at any time. We cannot accept any liability for their content. The linked pages were checked for possible illegality at the time of linking. However, permanent monitoring of the content of linked pages is not reasonable without concrete evidence of an infringement. If you are of the opinion that the linked external pages violate applicable law or contain other inappropriate content, please let us know. If we become aware of any illegal content, we will remove such links immediately.
Copyright
This website and its content and works (including texts, photos, website design, etc.) are subject to German copyright law. Duplication, processing, distribution and any form of commercialization of such material beyond the scope of the copyright law shall require the prior written consent of its respective author or creator. Downloads and reproductions of this site are not permitted for commercial use. Content not created by the person responsible for this site is subject to the copyright of third parties. In particular, this content is marked as such. Should a copyright infringement nevertheless be discovered, we ask you to report it to us. If we become aware of any illegal content, we will remove it immediately.
Online dispute resolution
The European Commission provides a list of recognized dispute resolution bodies and further information. You can find this here: Consumer Redress in the European Union
Complaint procedure
Dispute Resolution
General complaints procedure and extrajudicial redress procedure
Complaint/dispute resolution procedure through finoIn case you are dissatisfied, or if you wish to make a complaint regarding your rights and obligations (e.g., in accordance with §§ 675c to 676c Civil Law Code or Article 248 of the Introductory Act to the Civil Law Code), please feel free to contact beschwerdeverfahren@fino.run with your issue any time.
fino will respond to your concerns within 15 working days after receipt of the email, addressing all questions and issues raised. Should fino be unable to reply within 15 working days for reasons unattributable to fino, they will dispatch an interim response clearly indicating the reasons for the delay and specifying a time at which you will receive a final reply at the latest. You will receive a final reply no later than 35 working days after receipt of your email.
Complaint/dispute resolution procedure through a consumer conciliation board (alternative dispute resolution)You also may contact a recognized private consumer conciliation board to resolve a dispute, or ring the consumer conciliation board set up through the Deutsche Bundesbank (without prejudice to your right to contact a court).
fino is principally prepared to partake in dispute resolution procedures held by the following consumer conciliation board:Consumer Conciliation Board of the Deutsche Bundesbank
More information and contact details can be found on www.bundesbank.de/schlichtungsstelle